By Hollie R on 07 October 2018 | Verified purchase

Good experience with this dealer. Customer service is excellent and they are happy to help if there are any issues after purchase. Would recomend them to others.

Reply from BROAD LANE MOTORS LIMITED on 10/10/18

Thank you very much for sharing your experience,we are looking forward to see you again in the future!!

By MARTIN S on 10 September 2018 | Verified purchase

Had checked their website and had a few cars in mind which we wanted to look at. The guys were friendly and listened to what we were saying and weren't pushy. We got the car we wanted which was exactly as described on their website at a good price. They gave advice in a nice friendly manner

Reply from BROAD LANE MOTORS LIMITED on 11/09/18

hope to see you again martin !!!

By Kath M on 03 September 2018 | Verified purchase

Good choice of cars, helpful staff, will go there again when I need another car. Recommend to friends

Reply from BROAD LANE MOTORS LIMITED on 11/09/18

thank you very much,hope to see you again !!!

By JULIE C on 31 December 2016 | Verified purchase

The gentleman at this garage was very helpful and knowledgeable. Nothing was to much trouble. I would use them again

Reply from BROAD LANE MOTORS LIMITED on 31/12/16

HI JULIE Thank you for your review, happy new year to you and your family from broad lane motors many thanks

By THOMAS A on 22 December 2016 | Verified purchase

Well it was my first time buying from a used car sales lot.The experience went as smooth as buying a loaf of bread.Shaquille and mani were both honest and there was no hard sell at any point.I got the car I wanted.

Reply from BROAD LANE MOTORS LIMITED on 24/12/16

HI THOMAS Thanks for your feedback much appreciated enjoy your vehicle it was pleasure meeting u many thanks

By Caroline D on 15 December 2016 | Verified purchase

Very supportive, honest and caring. Rare for a car dealer these days! Thank you for all your support.

Reply from BROAD LANE MOTORS LIMITED on 21/12/16

HI CAROLINE IT WAS A PLEASURE DOING BUSINESS WITH YOU, YOUR REVIEW IS MUCH APPRECIATED MANY THANKS

By Tom H on 31 March 2026 | Purchase not verified

Friendly staff and smooth sales process. They were fair and transparent about minor issues with the car, were full of suggestions about servicing and maintenance, and their sales listing was accurate and well presented. The car was freshly washed and immaculate inside.

Reply from BROAD LANE MOTORS LIMITED on 31/03/26

We strive to make processes easy for customers when buying new vehicles and thus are glad to hear about your enjoyable experience. Thanks, Broad Lane Motors Ltd.

By Marco J on 07 April 2025 | Purchase not verified

Terrible experience. People with absolutely no sense of professionalism! A complete waste of time! We had ongoing communication about a car — everything was going well, I had already decided on the car, my finance had been approved, and then I began to notice that the salesperson was no longer as quick and efficient in responding as before. So I decided to push for clarity and realised he was actually interested in selling the car to someone else for reasons unknown to me (I hadn't even started negotiating the price), but at the same time, he wanted to keep me as a "backup" in case his preferred deal fell through. Absolutely outrageous. This is not the behaviour of a remotely serious business.

Reply from BROAD LANE MOTORS LIMITED on 13/04/25

Hi, we understand your situation, however you did not leave a refundable deposit to secure the vehicle as we recommended, which meant that the vehicle was still available for sale. for future reference, please do leave a refundable deposit on any vehicle that you may be interested in to secure it and prevent an issue like this from accruing again. many thanks

By James V on 27 October 2024 | Purchase not verified

Very good service - friendly and helpful, car delivered and trade-in driven away. Highly recommended.

Reply from BROAD LANE MOTORS LIMITED on 31/10/24

Hi, many thanks for your kind words, it was a pleasure doing business with you. hope to see you again for your next car.

By andy k on 10 October 2023 | Purchase not verified

Lost for words to describe this dealership, im leaving a review after 9 months !!,i was welcomed by Ali (Best sales man I ever met),will be coming back to purchase another motor from Ali @ Broad Lane motors ltd !! Customer service was with priority!

Reply from BROAD LANE MOTORS LIMITED on 30/10/23

Hi Andy thank you for your feedback, hope to see you again in the future for your next car. Many thanks Broad lane motors team