By james F on 19 December 2019 | Verified purchase

I've left this review until id covered over a 1000 miles in the car to give a fair review. I'd spotted the car for sale on the Autotrader app which looked like it ticked all the boxes so went to take a look. On arrival, the sales guy seemed really nice and not too pushy at all and took me through all the details of the car as expected. He did notify me of a problem and assured me this would be fixed when I came to pick the car up. Apparently the problem seemed to have subsided so the owner of the garage kindly picked me up from home and took me back to the garage to complete the paperwork. Unfortunately on our way back, the warning light reappeared but we literally went to their main mechanic and the part was replaced there and then. I drove the car away with no problems and a 28-day guarantee and after over a 1000 miles later the car is still fine. So having said all this I would definitely recommend this garage based on my purchase alone. Thanks :)

Reply from Broad Lane Motors on 19/12/19

Hi james I'm glad to hear you are enjoying your new vw passat. Thanks for leaving us a review, much appreciated. Regards alex

By CRAIG R on 20 November 2019 | Verified purchase

Hi there, just a quick note to say that I was very happy with the service I received from this company, straightforward guys, honest, knowledgeable & helpful, had a good chat & a laugh while making my decision, pretty much what you'd ideally hope for when making a big decision like buying a car, which was as described in the ad, shame more companies don't operate on these simple principles! No pressure, relaxed & friendly, 10/10, nice one & best wishes for the future, hope to be back again in a few years.

Reply from Broad Lane Motors on 20/11/19

Hi Craig,Thanks For Taking The Time Out To Leave Us A Review And For Your Recognition Of Our Hard Work, It Was A Pleasure Meeting You And Assisting You Buying Your New amazing skoda octavia vrs, It Surely Was A Fine Example, Thank You For Choosing broad lane motors As Your Preferred Used Car Dealer, Hope To See You In The Future When Your Ready For Your Upgrade, All The Best Regards alex

By michael H on 18 November 2019 | Verified purchase

Excellent buying experience. I would recommend Broad Lane Motors to anyone.

Reply from Broad Lane Motors on 20/11/19

thank you for purchasing from broad lane motors ltd ,hope to see you again in the future !!! many thanks Alex

By dene B on 25 August 2019 | Verified purchase

A big thanks to all the staff at Broad lane for their friendly professional service.

Reply from Broad Lane Motors on 27/08/19

Hi Dene It was a pleasure meeting you. Hope you're enjoying the new Volvo xc90. Regards Alex

By STUART K on 18 August 2019 | Verified purchase

The selection of cars is really good, and all at good prices. The sales guys are really friendly but not pushy, and know their stuff.

Reply from Broad Lane Motors on 21/08/19

Cheers stuart for your kind words. All the best broad lane motors

By vanessa W on 14 May 2019 | Verified purchase

Very pleased with the professional and helpful service on purchasing new car. They even brought my old car off me which was only worth scrap value. Everything was dealt with very quickly and efficiently. Thankyou.

Reply from Broad Lane Motors on 18/05/19

thank you for choosing Broad Lane Motors Ltd for your new vehicle, It was a pleasure meeting you and your family,hope to see you again in future for your next purchase ! regards Alex

By jayed A on 22 April 2019 | Verified purchase

My experience with broad lane motors was good they have helped and guided me to chose the perfect car that I was in search of I would recommend my friends and family members to come and have a look of the variety of cars that they have to offer

Reply from Broad Lane Motors on 23/04/19

thank you jay for sharing your experience,hope to see you again in future for your next purchase ,regards alex

By samson M on 15 April 2019 | Verified purchase

The staff at broad lane motors are excellent, friendly and offered information and advice. They made the whole experience of buying and owning a car very easy. I found the product as specified and gave me extra tips on the car to enable me enjoy the first experience. I certainly recommend them to anyone because they deserve business, you can see the desire to impress customers and organisation which is always vital for a nervous buyer. I rate them very high. Keep it up!!

Reply from Broad Lane Motors on 19/04/19

Hi MR Mutekeh Thank you for purchasing from broad lane motors. It was a pleasure doing business with you. Thank you for taking the time to write us a review. regards alex

By sumit D on 09 April 2019 | Verified purchase

Excellent to deal with. nice car at a good price. Delivery was quick as required. Friendly sales people.

Reply from Broad Lane Motors on 13/04/19

hi sumit,thank you for sharing your experience with us,hope to see you again in future many thanks (Alex)

By Michal D on 13 December 2018 | Verified purchase

Excellent service,very nice people , car nice and clean. They show me the car , they said me all info about car and they diliverd my Toyota to my home. I highly recommend !!! Thank you

Reply from Broad Lane Motors on 15/12/18

Thanks for taking the time out to write a review, It was nice to meet you in person, All the best with your new toyota prius. Regards broad lane motors