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Customer reviews of Broad Lane Motors

At Broad Lane Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Broad Lane Motors

Broad Lane Motors
5
4.8

Based on 36 customer reviews

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  • 5

    Very honest and knowledgeable, no pressure.

    By Steven H on 09 December 2019 | Purchase not verified

    Very good experience. The staff were friendly and very knowledgeable about the vehicles they were selling. I looked at several and they knew all the good and bad points about each make and model of car. There was no pressure and no hard sell on lots of extra warranties etc like you get from some dealers. The car itself was well-prepared and as described. The price was very competitive. I would definitely look at Broad Lane Motors next time I need to buy a used car.

    Reply from Broad Lane Motors on 10/12/19

    thank you for sharing your experience !!,hope to see you again in the future for your next vehicle,many thanks broad lane motors ltd


  • 5

    200% experience!

    By Julian R on 17 June 2019 | Purchase not verified

    Top guys to deal with, absolutely the best! I bought a car from them, took it home to North East of Scotland, and it developed a problem. They sorted it out for me no worries. Of all the garages I visited in their area, these guys impressed me the most. Fully recommend them - nice, pleasant, honest & trustworthy.

    Reply from Broad Lane Motors on 18/06/19

    Hi julian thank you for taking the time out to write us a lovely review. It was a pleasure doing business with you. All the best regards shakeel


  • 5

    Good experience - would recommend

    By Rob J on 19 April 2019 | Purchase not verified

    Bought a 520 M Sport from them - they were very cautious about payment by card as I was coming from Ireland but all went okay in the end. Very helpful staff and very pleased with the car. Would recommend.

    Reply from Broad Lane Motors on 19/04/19

    hi Rob thank you very much for your feedback,it was great meeting you in person,all the best with your new vehicle hope you enjoy it !!


  • 5

    Lovely guys

    By Elaine H on 05 February 2019 | Purchase not verified

    Brilliant dealership, friendly and helpful from the moment we arrived, the owner has a genuine smile on his face, helped us through the purchase of our lovely Volvo V50, took us on a proper test drive including the motorway and taxed the car while we waited. No rushing or sales pressure and really helpful lovely chaps. Would recommend to anyone

    Reply from Broad Lane Motors on 07/02/19

    Hi Elaine Thank you for purchasing from broad lane motors ltd. It was a pleasure doing business with you. Thank you for taking the time to write us a review. Regards alex


  • 5

    Broad Street Motors.

    By Vincent H on 19 October 2018 | Purchase not verified

    What can I say, these gentlemen are genuine, courteous and so helpful. Sold us a great little car and did everything that we asked them to do before we picked it up.👏👏👏 Would definitely recommend them to family and friends. Thank you guys for offering to reimburse the taxi fair from the railway station, and for the offer to share your lunch, very much appreciated.

    Reply from Broad Lane Motors on 22/10/18

    hello vincent thank you very much for your kind words and about your experience with us, hope you enjoy your new car. many thanks broad lane motors


  • 5

    Friendly, helpful, professional & courteous

    By Jason M on 28 August 2018 | Purchase not verified

    I personally prefer a close knit family orientated garage rather than the commercial produced companies. Broad lane motors were easy to find, said they would collect me from the train station, were accommodating, friendly, polite, professional and not pushy for that sale.. They were patient as I am hard to please, and when I made my decision my car was ready and waiting, fuelled and valeted. I am so far 100% happy and satisfied with their business and I am thrilled with my car, I love it and so thank you to all the guys at broad lane motors. I shall recommend you.

    Reply from Broad Lane Motors on 20/09/18

    thank you jason,looking forward to see you again for your next vehicle !!! many thanks broad lane motors ltd !!


  • 5

    Great Dealership very very helpful....

    By john l on 31 January 2018 | Purchase not verified

    Bought a car off Broad lane cars yesterday a Volvo S40 SE,cracking motor. Drove the 50 odd miles home never missed a beat...Let me start off with arriving there. was met at the train station by Manni who took me to Broad lane showed me the car, took me for a test drive,could not fault the car. down to the paper work, I needed to tax it and take out a 24 hour insurance just to get me home, everything was done for me online there in the office by Manni, Shaquille ( hope iv,e got the name right) Thanks for all your help could not of done it with out you... So I cant really say much more other than get yourself down there for a no hassle deal. they have some cracking cars there, all at affordable prices...so once again guys...Cheers..

    Reply from Broad Lane Motors on 03/02/18

    thanks john for your review ,looking forward to see you again in the future !! many thanks broad lane motors (shakeel)


  • 5

    Excellent

    By Goz O on 10 January 2018 | Purchase not verified

    Wonderful customer services delivery. Truthful people. Generally helpful.

    Reply from Broad Lane Motors on 31/01/18

    thanks for your kind words and 5* reviews. many thanks


  • 5

    Perfect - Quick and easy!

    By david c on 19 March 2017 | Purchase not verified

    Fantastic customer service very informative and very honest in description of car as stated in advert Thanks again alex car was spot on just what I was looking for in a car.

    Reply from Broad Lane Motors on 20/09/18

    cheers david ,thank you for your remarkable words ,was pleasure doing business with you !! *many thanks* broad lane motors ltd


  • 5

    Exceptional customer service and quality cars

    By Robert T on 11 March 2017 | Purchase not verified

    Dedicated team selling cars and exceptional customer service.The car that I have bought Volvo S80 from 2012 it is in a good condition and drives smoothly exactly as the advert.I highly recommend Broad Lane Motors because they know what they are doing.Before buying my next car I would definitely check with them first. Regards,

    Reply from Broad Lane Motors on 12/03/17

    it was a pleasure dealing with you,you wer the best customer of the week !! hope to deal with you again in the future,thanks broad lane motors ltd