By Anonymous on 06 November 2025 | Verified purchase

I was looking for a car and I saw one on their website but was relatively far from where I am located and just send a query about delivery options and in just 15 min I had a call back from Shakeel (geat guy, very friendly and helpful) and we discussed the options. Overall next day I had the car😁

Reply from BROAD LANE MOTORS LIMITED on 12/11/25

Hi, we are glad to hear that you had a positive experience with us here at Broad Lane Motors Ltd. It was such a pleasure doing business with you and we hope that you enjoy your new car. Thank you very much!

By AMY BOWE on 13 August 2025 | Verified purchase

Top drawer service from this dealership. Purchased a Lexus Ct200h a month ago. They prepared the vehicle as promised with a seamless transaction. Extremely helpful and friendly service.

Reply from BROAD LANE MOTORS LIMITED on 13/08/25

Hi, thank you for the 5 stars, your kind words inspire us to keep delivering amazing experiences. we look forward to the opportunity to serve you, or any friends or family you might refer, in the future.

By Michael Henson on 13 August 2025 | Verified purchase

This dealer provided a friendly and straight talking service. They were honest and stuck to their word about services that they were going to deliver. I am very happy with the vehicle I have purchased.

Reply from BROAD LANE MOTORS LIMITED on 13/08/25

thank you so much for taking the time to leave us a review, we're thrilled to hear you had a great experience with us and found the exact car you were looking for. we look forward to seeing you back at broad lane motors ltd for any future needs.

By l boyes on 13 August 2025 | Verified purchase

Honest and genuine trader. Excellent communications, competitive prices, and helpful on all fronts. Would definitely recommend.

Reply from BROAD LANE MOTORS LIMITED on 13/08/25

Hi, many thanks for the 5 star review, we're so happy to hear you had a great experience purchasing your new vehicle from us, we strive to provide excellent service, and your feedback is greatly appreciated. we look forward to seeing you again in future.

By hassan shah on 18 June 2025 | Verified purchase

Great purchase from Broad Lane, thanks to Shakil

Reply from BROAD LANE MOTORS LIMITED on 21/06/25

Hi, we really appreciate you taking the time to leave us a 5-star review, glad to hear your happy with your recent purchase, we look forward to seeing you again. many thanks.

By mazar iqbal on 07 June 2025 | Verified purchase

Excellent customer service and brilliant guys to work with i bought my Toyota Rav 4 from them from start to end brilliant service thanks guys

Reply from BROAD LANE MOTORS LIMITED on 21/06/25

thank you so much for your positive review! we're glad to hear you had great experience with us, we truly appreciate your kind feedback.

By Anonymous on 01 June 2025 | Verified purchase

Very helpful bunch of guys. Only selling quality used cars. Also delivered the car to my house. And guaranteed the car for three months.

Reply from BROAD LANE MOTORS LIMITED on 21/06/25

many thanks for taking the time to leave us a 5-star rating, its much appreciated. it was a pleasure doing business with you, see you again in the future for your next car.

By Anonymous on 28 April 2025 | Verified purchase

Thank you so much, I was completely impressed with your professionalism and customer service.

Reply from BROAD LANE MOTORS LIMITED on 05/05/25

Hi, thank you for your kind words. we're thrilled to hear that you are happy with our customer service and look forward to seeing you again for your next car.

By Anonymous on 10 April 2025 | Verified purchase

Manni was great. As a single female over 60 I was a little worried about being taken advantage of in the car buying process. Manni was courteous, honest and helpful. I would use him again (but I'm thinking I won't have to with my new purchase!)

Reply from BROAD LANE MOTORS LIMITED on 13/04/25

Hi, its great to hear you're satisfied with our customer service! we appreciate you letting us know. we strive to provide excellent service to all our customers, your feedback helps us continue to improve. many thanks.

By Anonymous on 08 April 2025 | Verified purchase

I travelled to Broad Lane Motoros from Surrey to buy a Yaris Hybrid that matched my exact requirements after a long phone call with Manny where we went though the car in detail. The one thing I forgot to confirm was whether the car had two keys, and when I turned up it only had one key - this was not mentioned in the ad. Manny and I came to an agreement, he resolved the key issue and delivered the car on a low-loader a few days later. The transaction I had with Broad Lane Motors was friendly, professional and respectful. I could have saved myself some time and cost (including delivery) by checking keys during the initial phone call, but that said I've had the car now for six weeks and very happy with purchase. Used hybrids appear to be Broad Lane Motors speciality, I tried a couple of other Yaris' while there which were in good condition. So if you're looking for a used hybrid they're definitely worth a call.

Reply from BROAD LANE MOTORS LIMITED on 08/04/25

Hi. its great to hear you're satisfied with our customer service! we appreciate your feedback and are always striving to provide the best possible experience. it was a pleasure doing business with you and look forward to serving you again in the future. many thanks.