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Customer reviews of Broad Lane Motors

At Broad Lane Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Broad Lane Motors

Broad Lane Motors
5
4.7

Based on 44 customer reviews

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  • 5

    Excellent customer service

    By Hollie R on 07 October 2018 | Verified purchase

    Good experience with this dealer. Customer service is excellent and they are happy to help if there are any issues after purchase. Would recomend them to others.

    Reply from Broad Lane Motors on 10/10/18

    Thank you very much for sharing your experience,we are looking forward to see you again in the future!!


  • 5

    A nice garage to deal with

    By MARTIN S on 10 September 2018 | Verified purchase

    Had checked their website and had a few cars in mind which we wanted to look at. The guys were friendly and listened to what we were saying and weren't pushy. We got the car we wanted which was exactly as described on their website at a good price. They gave advice in a nice friendly manner

    Reply from Broad Lane Motors on 11/09/18

    hope to see you again martin !!!


  • 5

    Happy with service and car

    By Kath M on 03 September 2018 | Verified purchase

    Good choice of cars, helpful staff, will go there again when I need another car. Recommend to friends

    Reply from Broad Lane Motors on 11/09/18

    thank you very much,hope to see you again !!!


  • 5

    Friendly, helpful and knowledgeable

    By JULIE C on 31 December 2016 | Verified purchase

    The gentleman at this garage was very helpful and knowledgeable. Nothing was to much trouble. I would use them again

    Reply from Broad Lane Motors on 31/12/16

    HI JULIE Thank you for your review, happy new year to you and your family from broad lane motors many thanks


  • 5

    gentlemanly

    By THOMAS A on 22 December 2016 | Verified purchase

    Well it was my first time buying from a used car sales lot.The experience went as smooth as buying a loaf of bread.Shaquille and mani were both honest and there was no hard sell at any point.I got the car I wanted.

    Reply from Broad Lane Motors on 24/12/16

    HI THOMAS Thanks for your feedback much appreciated enjoy your vehicle it was pleasure meeting u many thanks


  • 5

    A rare car dealer!

    By Caroline D on 15 December 2016 | Verified purchase

    Very supportive, honest and caring. Rare for a car dealer these days! Thank you for all your support.

    Reply from Broad Lane Motors on 21/12/16

    HI CAROLINE IT WAS A PLEASURE DOING BUSINESS WITH YOU, YOUR REVIEW IS MUCH APPRECIATED MANY THANKS


  • 5

    Not as advertised

    By Mark G on 09 January 2021 | Purchase not verified

    Went to see the 3ltr Peugeot still advertised as 1 owner from new with FSH in excellent condition. Total waste of time, had been a lease car for 3 years then same owner since 2011. Service history turned out to be 2 stamps in the book, nothing else, 2009 & 2010, nothing for the last 10 years. Various scrapes & paint marks & despite just being MOT'd not enough steering fluid to pull car out of space. Interior was immaculate thou.


  • 5

    My first car - Toyota Yaris

    By Marc H on 10 August 2020 | Purchase not verified

    Bought my first car a couple of days ago, a Toyota Yaris with 50k miles. As it was my first car, and as I know not very much about cars, I was worried about getting tricked into a bad deal. However, when I got to the car shop I checked it out, went for a test drive, and the guys at the shop showed me all the documentation (previous owners, MOT & servicing etc.). This gave me the confidence to make the decision to buy it. After I took the car home and showed a mechanic friend of mine, he checked under the bonnet and said it all looked good and it was a great buy! So thanks Broad Lane Motors for selling me a great little first car. All the best. - Marc

    Reply from Broad Lane Motors on 18/08/20

    thanks marc for your review,It Was A Pleasure Meeting You And Assisting You Buying Your New (first) low Mileage toyota yaris with only 50k on clock,it will surely will serve you well,hope to see you again in the future for your next upgrade,regards alex


  • 5

    Very honest and knowledgeable, no pressure.

    By Steven H on 09 December 2019 | Purchase not verified

    Very good experience. The staff were friendly and very knowledgeable about the vehicles they were selling. I looked at several and they knew all the good and bad points about each make and model of car. There was no pressure and no hard sell on lots of extra warranties etc like you get from some dealers. The car itself was well-prepared and as described. The price was very competitive. I would definitely look at Broad Lane Motors next time I need to buy a used car.

    Reply from Broad Lane Motors on 10/12/19

    thank you for sharing your experience !!,hope to see you again in the future for your next vehicle,many thanks broad lane motors ltd


  • 5

    200% experience!

    By Julian R on 17 June 2019 | Purchase not verified

    Top guys to deal with, absolutely the best! I bought a car from them, took it home to North East of Scotland, and it developed a problem. They sorted it out for me no worries. Of all the garages I visited in their area, these guys impressed me the most. Fully recommend them - nice, pleasant, honest & trustworthy.

    Reply from Broad Lane Motors on 18/06/19

    Hi julian thank you for taking the time out to write us a lovely review. It was a pleasure doing business with you. All the best regards shakeel