Broad Lane Motors
Customer reviews of Broad Lane Motors
At Broad Lane Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Broad Lane Motors
Based on 25 customer reviews
Poor customer service and untrustworthy!
By Mia P on 03 March 2017 | Purchase not verified
I don't really know much about cars so broad lane motors offered me a comprehensive 3 month warranty which he also wrote on my receipt. On the drive home I noticed a knocking noise coming from the engine another noise from the left hand side of the car the steering was heavy and pulling to one side the window wipers were making a loud noise also. I took the car to my local garage who told me the dual mass fly wheel was on its way out, one of the injectors was not working an anti roll bar link was broken the wipers needed changing the tracking was out and the power steering fluid was empty. I paid for the wipers antiroll bar link power steering and tracking but as the car was under warranty I felt the dmf and injector should be done by him I called broad lane motors and instantly the man was very rude and nasty saying the warranty was a mistake and he will not be paying a penny for anything I now don't have a car to drive and a long fight with trading standards on my side.
5 ***** service
By Steve A on 25 February 2017 | Purchase not verified
These guys were fantastic. No hassle. Let you look round. Very helpfull. I came over from Bolton. The guys could'nt do enough for me. I bought the car from them. Sorted my insurance for me. Nothing was to much trouble. Highly recomend. 5 ***** service. Thanks Guys. Steve
Great car garage
By Andrew T on 02 February 2017 | Purchase not verified
A fantastic garage in the heart of Bradford. With a fantastic group of people with great expertise in cars. I bought a rare find Peugeot 407 top of the range with extremely low mileage and full service history for an amazing price. They work extremely efficiently and with great care and attention to detail. Definitely recommend these guys to anybody in and around the Bradford area.
Top class trader and a pleasure to deal with
By Craig M on 26 January 2017 | Purchase not verified
I recently purchased a vehicle from BROAD LANE for my wife, they were professional, courteous and honest with me "and the best coffee in the UK" they are totally knowledgable and the communication including AFTER SALES was fantastic, the car was exactly as described, I received immediate warranty for 3 months no hassle - I would like to give credit where it is due and this is an honest review, I rate Broad lane 5***** and A+++++ Good people to deal with, no pressure, no hassle just try them and you won't regret them :) I will be going back to Broad lane either for my next car or to source a car in the future "yes they are that good" and I now trust them, it was worth the 120 mile round trip and I WILL DO IT AGAIN - Thanks guys my wife is a happy wife.
Great car dealer
By Sophie H on 16 January 2017 | Purchase not verified
Great car dealer exactly what you want ! I love my new and the experience was a dream ! Will definitely buy a car here again !