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Customer reviews of Broad Lane Motors

At Broad Lane Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Broad Lane Motors

Broad Lane Motors
5
4.8

Based on 59 customer reviews

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  • 5

    Friendly staff and excellent service

    By Daniel O on 19 November 2018 | Verified purchase

    Excellent customer service and very friendly and accommodating. I bought a Skoda Fabia from them the other day, when I took it for a test drive I was concerned with a noise the brakes were making and they said they would sort it out before I bought it. Not only did they sort it out but they had the brake discs replaced with new ones free of charge.

    Reply from Broad Lane Motors on 20/11/18

    thank you for your kind words and sharing your experience with us, hope to see you in future. MANY THANKS BROAD LANE MOTORS


  • 5

    Well worth considering this dealer

    By NORMAN C on 10 November 2018 | Verified purchase

    Extremely helpful, friendly and considerate would definitely recommend

    Reply from Broad Lane Motors on 11/11/18

    thanks for your business hope to see you again in future. MANY THANKS BROAD LANE MOTORS


  • 5

    Good cars at an attractive price

    By Jerzy S on 05 November 2018 | Verified purchase

    Nice and professional service. The seller was not intrusive. He politely explained everything I asked for.

    Reply from Broad Lane Motors on 08/11/18

    thanks for sharing your experience with us hope to see you in future. MANY THANKS BROAD LANE MOTORS


  • 5

    Excellent customer service

    By Hollie R on 07 October 2018 | Verified purchase

    Good experience with this dealer. Customer service is excellent and they are happy to help if there are any issues after purchase. Would recomend them to others.

    Reply from Broad Lane Motors on 10/10/18

    Thank you very much for sharing your experience,we are looking forward to see you again in the future!!


  • 5

    A nice garage to deal with

    By MARTIN S on 10 September 2018 | Verified purchase

    Had checked their website and had a few cars in mind which we wanted to look at. The guys were friendly and listened to what we were saying and weren't pushy. We got the car we wanted which was exactly as described on their website at a good price. They gave advice in a nice friendly manner

    Reply from Broad Lane Motors on 11/09/18

    hope to see you again martin !!!


  • 5

    Happy with service and car

    By Kath M on 03 September 2018 | Verified purchase

    Good choice of cars, helpful staff, will go there again when I need another car. Recommend to friends

    Reply from Broad Lane Motors on 11/09/18

    thank you very much,hope to see you again !!!


  • 5

    Friendly, helpful and knowledgeable

    By JULIE C on 31 December 2016 | Verified purchase

    The gentleman at this garage was very helpful and knowledgeable. Nothing was to much trouble. I would use them again

    Reply from Broad Lane Motors on 31/12/16

    HI JULIE Thank you for your review, happy new year to you and your family from broad lane motors many thanks


  • 5

    gentlemanly

    By THOMAS A on 22 December 2016 | Verified purchase

    Well it was my first time buying from a used car sales lot.The experience went as smooth as buying a loaf of bread.Shaquille and mani were both honest and there was no hard sell at any point.I got the car I wanted.

    Reply from Broad Lane Motors on 24/12/16

    HI THOMAS Thanks for your feedback much appreciated enjoy your vehicle it was pleasure meeting u many thanks


  • 5

    A rare car dealer!

    By Caroline D on 15 December 2016 | Verified purchase

    Very supportive, honest and caring. Rare for a car dealer these days! Thank you for all your support.

    Reply from Broad Lane Motors on 21/12/16

    HI CAROLINE IT WAS A PLEASURE DOING BUSINESS WITH YOU, YOUR REVIEW IS MUCH APPRECIATED MANY THANKS


  • 5

    Very happy with my Jetta!

    By David M on 05 June 2021 | Purchase not verified

    Very satisfied with my car buying experience! Was left to look at the car for a long as I needed, then was given a good test drive, again for as long as I wanted. Didn't feel pressured at any stage. A minor fault was rectified immediately and without any quibbling. The car was just as advertised, and was in excellent condition. I would happily recommend them to any friend or family member.

    Reply from Broad Lane Motors on 05/06/21

    Hello david, thank you for your positive feedback and taking the time to write a review. We are happy to see you satisfied with your experience here at broad lane motors and we look forward to your next visit. Would you please be so kind and also take the time to leave a Google review. Thank you in advance. -Alex-sales manager