play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera

Customer reviews of Broad Lane Motors

At Broad Lane Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Broad Lane Motors

Broad Lane Motors

Based on 68 customer reviews

Powered by

  • 5

    Perfect - Quick and easy!

    By david c on 19 March 2017 | Purchase not verified

    Fantastic customer service very informative and very honest in description of car as stated in advert Thanks again alex car was spot on just what I was looking for in a car.

    Reply from Broad Lane Motors on 20/09/18

    cheers david ,thank you for your remarkable words ,was pleasure doing business with you !! *many thanks* broad lane motors ltd

  • 5

    Exceptional customer service and quality cars

    By Robert T on 11 March 2017 | Purchase not verified

    Dedicated team selling cars and exceptional customer service.The car that I have bought Volvo S80 from 2012 it is in a good condition and drives smoothly exactly as the advert.I highly recommend Broad Lane Motors because they know what they are doing.Before buying my next car I would definitely check with them first. Regards,

    Reply from Broad Lane Motors on 12/03/17

    it was a pleasure dealing with you,you wer the best customer of the week !! hope to deal with you again in the future,thanks broad lane motors ltd

  • 5


    By ALI S on 06 March 2017 | Purchase not verified


    Reply from Broad Lane Motors on 12/03/17

    Thank you for your kind words it is much appreciated !!

  • 5

    Poor customer service and untrustworthy!

    By Mia P on 03 March 2017 | Purchase not verified

    I don't really know much about cars so broad lane motors offered me a comprehensive 3 month warranty which he also wrote on my receipt. On the drive home I noticed a knocking noise coming from the engine another noise from the left hand side of the car the steering was heavy and pulling to one side the window wipers were making a loud noise also. I took the car to my local garage who told me the dual mass fly wheel was on its way out, one of the injectors was not working an anti roll bar link was broken the wipers needed changing the tracking was out and the power steering fluid was empty. I paid for the wipers antiroll bar link power steering and tracking but as the car was under warranty I felt the dmf and injector should be done by him I called broad lane motors and instantly the man was very rude and nasty saying the warranty was a mistake and he will not be paying a penny for anything I now don't have a car to drive and a long fight with trading standards on my side.

    Reply from Broad Lane Motors on 15/03/17

    dont know wer to start and wer to finish,we sold mia perry a vauxhall astra which was fit for purpose and satisfactory quality,as all vehicles are checked before leaving broad lane motors ltd,we have tried to get in touch with mia about providing us with evidence regarding the Vauxhall astra but in return we got no response.we noticed that mia perry was selling the vauxhall astra alloywheels with excellent tyres on facebook to her freinds,you would expect age related marks as it is an 12 year old vehicle,we have offered mia pery to return the vehicle and take a full refund also including her fuel cost but in return got no response as we know that the vehicle had absolutley no faults

  • 5

    5 ***** service

    By Steve A on 25 February 2017 | Purchase not verified

    These guys were fantastic. No hassle. Let you look round. Very helpfull. I came over from Bolton. The guys could'nt do enough for me. I bought the car from them. Sorted my insurance for me. Nothing was to much trouble. Highly recomend. 5 ***** service. Thanks Guys. Steve

    Reply from Broad Lane Motors on 28/02/17

    Hi STEVE. It was a pleasure meeting you buddy. Thank you for your kind words it is much appreciated. regards BROAD LANE MOTORS

  • 5

    Great car garage

    By Andrew T on 02 February 2017 | Purchase not verified

    A fantastic garage in the heart of Bradford. With a fantastic group of people with great expertise in cars. I bought a rare find Peugeot 407 top of the range with extremely low mileage and full service history for an amazing price. They work extremely efficiently and with great care and attention to detail. Definitely recommend these guys to anybody in and around the Bradford area.

    Reply from Broad Lane Motors on 04/02/17

    Thank You ANDREW It was a pleasure dealing with you and we hope to see you again in the future. Kind Regards BROAD LANE MOTORS

  • 5

    Top class trader and a pleasure to deal with

    By Craig M on 26 January 2017 | Purchase not verified

    I recently purchased a vehicle from BROAD LANE for my wife, they were professional, courteous and honest with me "and the best coffee in the UK" they are totally knowledgable and the communication including AFTER SALES was fantastic, the car was exactly as described, I received immediate warranty for 3 months no hassle - I would like to give credit where it is due and this is an honest review, I rate Broad lane 5***** and A+++++ Good people to deal with, no pressure, no hassle just try them and you won't regret them :) I will be going back to Broad lane either for my next car or to source a car in the future "yes they are that good" and I now trust them, it was worth the 120 mile round trip and I WILL DO IT AGAIN - Thanks guys my wife is a happy wife.

    Reply from Broad Lane Motors on 26/01/17

    Hi CRAIG Many thanks for your kind words. It was a pleasure doing business with you ! you are welcome for a coffee at anytime , thanks broad lane motors

  • 5

    Great car dealer

    By Sophie H on 16 January 2017 | Purchase not verified

    Great car dealer exactly what you want ! I love my new and the experience was a dream ! Will definitely buy a car here again !

    Reply from Broad Lane Motors on 16/01/17

    HI SOPHIE You were best customer of the week MANY THANKS.

‹ Prev Next ›