By Anonymous on 24 August 2021 | Purchase not verified

A very good experience. I bought a 7-seater Toyota Verso a few days ago. The only fault identified was a screenwash motor issue which Broad Lane Motors quickly replaced as they said they would. Many of their cars come with a dealer history which I was impressed by and a courtey call to check that I was happy with my purchase a few days later was much appreciated. I shall consider travelling from Birmingham again in future to buy my next used car.

Reply from BROAD LANE MOTORS LIMITED on 25/08/21

Thank you for your positive feedback and taking the time to write a review. We are happy to see you satisfied with your experience here at BROAD LANE MOTORS LTD and we look forward to your next visit !!

By Steve D on 08 August 2021 | Purchase not verified

Wow wow and wow, I think I have found the car garage every buyer is looking for. Great honest communication very swift action, when I mean swift I mean spectacularly swift. I called yesterday morning to enquire about a vehicle about 11am, at 9 pm that very night the car was in my drive at Scotland, Yes Scotland how awesome is that. These guys have got customer service off to a tee. difficult to find that these days. Would highly recommend. On first impressions vehicle as described very happy.

Reply from BROAD LANE MOTORS LIMITED on 08/08/21

Dear STEVE, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience with broad lane motors ltd,we definitely went that extra mile for you !!,we always put our customer needs first ,we hope to see you again in the future,for your next purchase !!! Kind regards ALEX-sales manager

By David M on 05 June 2021 | Purchase not verified

Very satisfied with my car buying experience! Was left to look at the car for a long as I needed, then was given a good test drive, again for as long as I wanted. Didn't feel pressured at any stage. A minor fault was rectified immediately and without any quibbling. The car was just as advertised, and was in excellent condition. I would happily recommend them to any friend or family member.

Reply from BROAD LANE MOTORS LIMITED on 05/06/21

Hello david, thank you for your positive feedback and taking the time to write a review. We are happy to see you satisfied with your experience here at broad lane motors and we look forward to your next visit. Would you please be so kind and also take the time to leave a Google review. Thank you in advance. -Alex-sales manager

By Rahul D on 27 January 2021 | Purchase not verified

We bought x5 msport 2 months ago. Very nice car, and very friendly staff. Would recommend to anyone. Many thanks to Alex and rest of the staff. Great after sales customer care. Thank you

Reply from BROAD LANE MOTORS LIMITED on 14/02/21

Hi rahul, Thanks For The Feedback, Hope Your Enjoying Your New bmw x5 new shape, We Did Have A Issue A Week After The Sale When You Called In, But It's The Way We Resolve These Issues That Sets Us Apart From The Rest, Thanks Again For Trusting Us And For Choosing broad lane motors ltd As Your Preferred Used Car Dealer, All The Best Regards Alex

By Mark G on 09 January 2021 | Purchase not verified

Went to see the 3ltr Peugeot still advertised as 1 owner from new with FSH in excellent condition. Total waste of time, had been a lease car for 3 years then same owner since 2011. Service history turned out to be 2 stamps in the book, nothing else, 2009 & 2010, nothing for the last 10 years. Various scrapes & paint marks & despite just being MOT'd not enough steering fluid to pull car out of space. Interior was immaculate thou.

By Marc H on 10 August 2020 | Purchase not verified

Bought my first car a couple of days ago, a Toyota Yaris with 50k miles. As it was my first car, and as I know not very much about cars, I was worried about getting tricked into a bad deal. However, when I got to the car shop I checked it out, went for a test drive, and the guys at the shop showed me all the documentation (previous owners, MOT & servicing etc.). This gave me the confidence to make the decision to buy it. After I took the car home and showed a mechanic friend of mine, he checked under the bonnet and said it all looked good and it was a great buy! So thanks Broad Lane Motors for selling me a great little first car. All the best. - Marc

Reply from BROAD LANE MOTORS LIMITED on 18/08/20

thanks marc for your review,It Was A Pleasure Meeting You And Assisting You Buying Your New (first) low Mileage toyota yaris with only 50k on clock,it will surely will serve you well,hope to see you again in the future for your next upgrade,regards alex

By Steven H on 09 December 2019 | Purchase not verified

Very good experience. The staff were friendly and very knowledgeable about the vehicles they were selling. I looked at several and they knew all the good and bad points about each make and model of car. There was no pressure and no hard sell on lots of extra warranties etc like you get from some dealers. The car itself was well-prepared and as described. The price was very competitive. I would definitely look at Broad Lane Motors next time I need to buy a used car.

Reply from BROAD LANE MOTORS LIMITED on 10/12/19

thank you for sharing your experience !!,hope to see you again in the future for your next vehicle,many thanks broad lane motors ltd

By Julian R on 17 June 2019 | Purchase not verified

Top guys to deal with, absolutely the best! I bought a car from them, took it home to North East of Scotland, and it developed a problem. They sorted it out for me no worries. Of all the garages I visited in their area, these guys impressed me the most. Fully recommend them - nice, pleasant, honest & trustworthy.

Reply from BROAD LANE MOTORS LIMITED on 18/06/19

Hi julian thank you for taking the time out to write us a lovely review. It was a pleasure doing business with you. All the best regards shakeel

By Rob J on 19 April 2019 | Purchase not verified

Bought a 520 M Sport from them - they were very cautious about payment by card as I was coming from Ireland but all went okay in the end. Very helpful staff and very pleased with the car. Would recommend.

Reply from BROAD LANE MOTORS LIMITED on 19/04/19

hi Rob thank you very much for your feedback,it was great meeting you in person,all the best with your new vehicle hope you enjoy it !!

By Elaine H on 05 February 2019 | Purchase not verified

Brilliant dealership, friendly and helpful from the moment we arrived, the owner has a genuine smile on his face, helped us through the purchase of our lovely Volvo V50, took us on a proper test drive including the motorway and taxed the car while we waited. No rushing or sales pressure and really helpful lovely chaps. Would recommend to anyone

Reply from BROAD LANE MOTORS LIMITED on 07/02/19

Hi Elaine Thank you for purchasing from broad lane motors ltd. It was a pleasure doing business with you. Thank you for taking the time to write us a review. Regards alex