By Anonymous on 08 July 2024 | Verified purchase

Helpful took time to ensure all paperwork was done on the day so could drive away with my new vehicle. Let me test drive several vehicles to ensure that I picked the right one for me. No pressure to buy.

Reply from BROAD LANE MOTORS LIMITED on 09/07/24

many thanks for the good review, we are always here to help our customers to choose the right car for their needs

By Anonymous on 08 July 2024 | Verified purchase

Attentive staff members. Excellent customer service and made myself and my family feel very comfortable. High quality vehicles at affordable prices. Would definitely recommend.

Reply from BROAD LANE MOTORS LIMITED on 09/07/24

many thanks for your kind words, hope to see you again for your next car

By Anonymous on 07 July 2024 | Verified purchase

The salesman I dealt with was very knowledgable about the car in which I was interested and its history. I was able to take a test drive including a stretch on the motorway. Having purchased the car I was helped with (1) arranging temporary insurance to drive it away and (2) paying the necessary road tax.

Reply from BROAD LANE MOTORS LIMITED on 22/07/24

Hi, good to hear that you are satisfied with our customer service, we hope to see you again for your next car. many thanks

By Anonymous on 03 May 2024 | Verified purchase

Absolute amazing service beautiful car very nice good quality clean cars very good value Highly recommended

Reply from BROAD LANE MOTORS LIMITED on 10/05/24

Hi, we appreciate your kind words. We hope to see you again in the future.

By azmal ali syed on 01 May 2024 | Verified purchase

Called up and reserved the car we wanted for a £200 deposit. Friendly service and had all of our questions answered. All paperwork was in order including service history and original manuals. Would recommend.

Reply from BROAD LANE MOTORS LIMITED on 02/05/24

Hi Azmal, thank you for the positive feedback. We hope that you are enjoying your new car and we hope to see you again in the future.

By ALBER BASHIR on 01 May 2024 | Verified purchase

Brilliant customer service, always picked up the phone and answered all my queries. Went to see the car on a Sunday took it for a test drive and it was perfect! Got a good price and was able to part exchange my previous car. I collected the car the following day which they provided me with a free valet and all polished like it was brand new! Definitely would recommend them!

Reply from BROAD LANE MOTORS LIMITED on 02/05/24

Hi Alber, We are delighted to hear about your positive experience here at Broad Lane Motors LTD, and we hope to see you again in the future for another car.

By colin sheard on 10 April 2024 | Verified purchase

Great service all round. Delivered car free of charge.. Great knowledge explaining everything clearly. Good experience.

Reply from BROAD LANE MOTORS LIMITED on 13/04/24

Hi colin, thank you for your kind words, see you again in future for your next vehicle

By anthony stenhouse on 07 April 2024 | Verified purchase

A very friendly, professional and courteous outfit from the outset. I recently purchased a beautiful Hyundai Ionic Hybrid from these guys. Their approach was friendly, courteous and professional.

Reply from BROAD LANE MOTORS LIMITED on 13/04/24

Hi anthony, it was a pleasure doing business with you, hope to see you again for your next car many thanks

By martin walker on 27 April 2023 | Verified purchase

These guys know there product and only offer the best examples I was very happy with my car and the level of service I got

Reply from BROAD LANE MOTORS LIMITED on 27/04/23

Hi martin,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience @ broad lane motors ltd. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again in the future.kind regards ALEX-sales manager

By LUQMAN M on 01 October 2022 | Verified purchase

I recently bought a 2012 Honda jazz from them. Everything was fine and the car was working well as advertised but the engine kind of gave up on me within the month so I brought it back to them citing engine issues as it was supposed to be covered by the warranty. Not only did they manage to find out what was wrong with it they even offered to service it without any cost. In the end they even dropped off the car at my workplace as I had a busy work schedule and couldn't pick up my car. They've been very helpful and respectful to me as a first time buyer who knows little about cars. I would highly recommend them.

Reply from BROAD LANE MOTORS LIMITED on 09/10/22

Hi luqman it was a pleasure doing business with you, our customers are our first priority we hope to see you again in future for your next vehicle