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Customer reviews of Broad Lane Motors

At Broad Lane Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Broad Lane Motors

Broad Lane Motors
5
4.7

Based on 31 customer reviews

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  • 5

    Excellent customer service

    By Hollie R on 07 October 2018 | Verified purchase

    Good experience with this dealer. Customer service is excellent and they are happy to help if there are any issues after purchase. Would recomend them to others.

    Reply from Broad Lane Motors on 10/10/18

    Thank you very much for sharing your experience,we are looking forward to see you again in the future!!


  • 5

    A nice garage to deal with

    By MARTIN S on 10 September 2018 | Verified purchase

    Had checked their website and had a few cars in mind which we wanted to look at. The guys were friendly and listened to what we were saying and weren't pushy. We got the car we wanted which was exactly as described on their website at a good price. They gave advice in a nice friendly manner

    Reply from Broad Lane Motors on 11/09/18

    hope to see you again martin !!!


  • 5

    Happy with service and car

    By Kath M on 03 September 2018 | Verified purchase

    Good choice of cars, helpful staff, will go there again when I need another car. Recommend to friends

    Reply from Broad Lane Motors on 11/09/18

    thank you very much,hope to see you again !!!


  • 5

    Friendly, helpful and knowledgeable

    By JULIE C on 31 December 2016 | Verified purchase

    The gentleman at this garage was very helpful and knowledgeable. Nothing was to much trouble. I would use them again

    Reply from Broad Lane Motors on 31/12/16

    HI JULIE Thank you for your review, happy new year to you and your family from broad lane motors many thanks


  • 5

    gentlemanly

    By THOMAS A on 22 December 2016 | Verified purchase

    Well it was my first time buying from a used car sales lot.The experience went as smooth as buying a loaf of bread.Shaquille and mani were both honest and there was no hard sell at any point.I got the car I wanted.

    Reply from Broad Lane Motors on 24/12/16

    HI THOMAS Thanks for your feedback much appreciated enjoy your vehicle it was pleasure meeting u many thanks


  • 5

    A rare car dealer!

    By Caroline D on 15 December 2016 | Verified purchase

    Very supportive, honest and caring. Rare for a car dealer these days! Thank you for all your support.

    Reply from Broad Lane Motors on 21/12/16

    HI CAROLINE IT WAS A PLEASURE DOING BUSINESS WITH YOU, YOUR REVIEW IS MUCH APPRECIATED MANY THANKS


  • 5

    200% experience!

    By Julian R on 17 June 2019 | Purchase not verified

    Top guys to deal with, absolutely the best! I bought a car from them, took it home to North East of Scotland, and it developed a problem. They sorted it out for me no worries. Of all the garages I visited in their area, these guys impressed me the most. Fully recommend them - nice, pleasant, honest & trustworthy.

    Reply from Broad Lane Motors on 18/06/19

    Hi julian thank you for taking the time out to write us a lovely review. It was a pleasure doing business with you. All the best regards shakeel


  • 5

    Good experience - would recommend

    By Rob J on 19 April 2019 | Purchase not verified

    Bought a 520 M Sport from them - they were very cautious about payment by card as I was coming from Ireland but all went okay in the end. Very helpful staff and very pleased with the car. Would recommend.

    Reply from Broad Lane Motors on 19/04/19

    hi Rob thank you very much for your feedback,it was great meeting you in person,all the best with your new vehicle hope you enjoy it !!


  • 5

    Lovely guys

    By Elaine H on 05 February 2019 | Purchase not verified

    Brilliant dealership, friendly and helpful from the moment we arrived, the owner has a genuine smile on his face, helped us through the purchase of our lovely Volvo V50, took us on a proper test drive including the motorway and taxed the car while we waited. No rushing or sales pressure and really helpful lovely chaps. Would recommend to anyone

    Reply from Broad Lane Motors on 07/02/19

    Hi Elaine Thank you for purchasing from broad lane motors ltd. It was a pleasure doing business with you. Thank you for taking the time to write us a review. Regards alex


  • 5

    Broad Street Motors.

    By Vincent H on 19 October 2018 | Purchase not verified

    What can I say, these gentlemen are genuine, courteous and so helpful. Sold us a great little car and did everything that we asked them to do before we picked it up.👏👏👏 Would definitely recommend them to family and friends. Thank you guys for offering to reimburse the taxi fair from the railway station, and for the offer to share your lunch, very much appreciated.

    Reply from Broad Lane Motors on 22/10/18

    hello vincent thank you very much for your kind words and about your experience with us, hope you enjoy your new car. many thanks broad lane motors